#Mediacom bill pay over phone full#
pay for a metro pcs phone, download pda net and foxfi key to unlock the free full version, bypass metros hotspot block by doing this because using your phones internet on another device should be free. they have a myriad of excuses lined up to tell you. so from the facts we have accumulated and forums we have read we know have exact evidence mediacom is lying and stealing money from every customer. they told us "since were s, and we ed up, let us increase your internet speed for free. mediacom didnt know when we purchased their internet that we were investigating them. of course their going to try and cover this one up. this company takes advantage of those who do not understand bandwidth ping, mbs upload speeds. simple extra routers called somthing else to benefit this lying company. exactly like the guy above we have been ed around on the phone, had techs come out talking about each other, the 2 routers sent with the main modem are completley ing usless they do not connect, do not work. this is far lower than what we are paying for. we get a max of 16 mbs with a 5 mbs upload speed. the mbs we should be getting is 60 mbs right? on one connected device. Mediacom is a good service, but beware and check your final bill to make sure your not getting screwed over. So if mediacom wants to cheap me out of almost 20 dollars I'll end my service and cheap them out 600 dollars. I am currently paying 60 dollars with mediacom a month here at my new place, and plan to be here for 10 more months. I had them send me a bill with the exact numbers they used for the prorating, and I plan to call a supervisor and question where they got each number.
Acting as if all this was my fault and I was trying to screw mediacom over. She avoided the fact that her math was flawed and kept saying, 'I'll remove the 6.50 charge from collections if you pay 39.20 now and she said that if it was her she'd take that deal'. She then had me call a billing center where I repeated this information to several people.įinally I was given to a Supervisor who wouldn't talk to me personally, but had it relayed to me from a women who apparently didn't understand math. I then (after showing it to her on a calculator) said that the bill should then be 28.73 not 39.20. So since I used 20 days out of 31 days, I used 65% of the month. So I tried to explain to her that even if it was 44.20, the bill was prorated from August 12 to September 11 to August 12th to August 31st. Some confusing made up numbers they added to make me pay more. I asked why this was and some how Mediacom raised my bill to 44.20 for august. So she took that charge off and said the final bill was 39.20. She said that their was a $6.50 charge for having to send it to collections, and I told them to bad, it was their faults for delaying me and sending it to collections and I didn't fell I should be responsible for paying for that fee. So I asked her what the final bill was so I could finally pay it. So I went to the center in town here and confronted the lady at the front desk who said that the bill had been corrected from August 12 to August 31st and sent to collections cause it was 90 days late and they felt I wasn't going to pay it (kinda hard when you are told to continue waiting on the next bill). Well, to my surprise I received a letter from collections saying I had an overdue bill that needed to be paid. So I called again and he again said he corrected it and would send me a bill. Once again a 3rd bill with 3 months of charges shows up as if I still had service at my old place. So I called again and the guy relised the mistake and again said he would sent out a new bill and to be looking out for it. So a month later I received a bill for the entire month of august and september as if I had continued my service. So I called Mediacom and they told me that they had already sent that bill out when I told them to stop my service on august 31st and that I should ignore that bill and wait for a new corrected one that was prorated from August 12 to August 31st. Later that month I received a bill that was my billing from August 12 to September 11th. They took note of it and I thought nothing of it. I called Mediacom to let them know I was going to be stopping my cable on August 31st. After having Cable through Mediacom, It was time for me to move out of my apartment.
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